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How a Home Improvement Retailer Turned Market Noise into Competitive Intelligence with Hypersonix

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THE RESULTS

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Our assortment spans everything from home renovation equipment and power tools to everyday grocery items. Competitor AI gave us a clear view of where we stood in the market, helping us strengthen our competitive positioning while protecting margins across very different product categories.

– Director of Merchandising, National Home Improvement Retailer

The Background

A large U.S. home improvement retailer selling building materials, tools, hardware, and appliances also operated a convenience assortment of snacks and beverages in select locations. The mix created a unique competitive challenge: they were fighting regional price pressure in core home categories while also needing to stay sharp against nearby grocery and big-box retailers on fast-moving consumables. With competitor shifts happening frequently, the team wanted a clearer, faster way to understand where they were winning, where they were exposed, and how to respond with confidence.

Industry: Home Improvement Retail

Product Implemented: Competitor AI

Goal: Improve competitive positioning, increase visibility into competitor moves and improve SKU matching across a mixed catalog.

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The Challenge

Product comparability and regional visibility limited price confidence

  • Comparing like-for-like products was difficult due to different pack sizes, bundles, and tool kits.
  • Regional competitor pricing was hard to track, especially across local hardware competitors.
  • Snacks and beverages were often mispriced versus nearby retailers.
  • Competitors frequently ran weekend promotions on appliances, but the team lacked early visibility.
  • Manual tracking across regional competitors slowed response time.
The Solution

Daily competitive intelligence and high-accuracy matching across complex SKUs

 

Competitor AI

  • Delivered daily monitoring of competitor prices, promotions, and assortments across hardware, big-box, and nearby grocery retailers.
  • Improved matching accuracy across thousands of SKUs, including difficult-to-compare bundles, kits, and varying pack sizes.
  • Made it easy to see where prices were leading, lagging, or aligned, so teams could act without overcorrecting.

The Results

Pricing AI Results+2.8% profit uplift from better competitive positioning

Pricing AI Results3x faster visibility into competitor price and promo changes

Pricing AI Results42% more accurate SKU matching across tools and grocery items

Pricing AI ResultsIdentified price gaps across 27% of tracked SKUs

The Hypersonix Impact

  • Competitive visibility shifted from manual spot-checks to automated tracking.
  • The team uncovered where assortment gaps were driving missed seasonal demand, not just where pricing needed adjustment.
  • Pricing conversations became more targeted, focusing on true gaps and opportunities, instead of reacting to noise.

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