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Want to build the next big thing in enterprise AI? Learn about open positions at Hypersonix and find your next challenge.

Hypersonix.ai is disrupting the Analytics space with AI, ML and NLP capabilities to drive real-time business insights with a conversational user experience, enabling decisioning at the speed of thought. Hypersonix.ai is hiring multiple Customer Success Managers to lead client implementations and develop a trusting client-advisor relationship.

The successful candidate is a highly motivated delivery manager who has experience solving client business problems through the application of advanced analytics. The candidate will have deep domain knowledge within retail, CPG, hospitality, and supply chain. Experience in deploying enterprise software, managing multiple concurrent projects, and a familiarity with the software development cycle is desired.

Responsibilities

You will be the point person for end-to-end client implementations and will work closely with internal Hypersonix (Hypersonix) teams to onboard new clients, stand-up the platform and roll out advanced applications and drive use-case adoption through a series of user-acceptance testing, trainings, and customer support. Through the process, you will form a lasting relationship with clients and help continually drive value for them.

  • Showcase the art of possible to senior customer executives, define relevant customer needs, and build an efficient project roadmap to deliver them through the Hypersonix platform.
  • Lead business and data discovery sessions to define scope and translate business requirements into functional and technical requirements for internal Hypersonix data science and engineering teams.
  • Instill best practices across various activities such as data validations, platform QA, and issue resolution, etc.
  • Anticipate, track, and address (potential) roadblocks and rally the teams (both internal and customer) where needed to deliver the project on-time.
  • Post roll-out, coach and train client users to drive platform adoption and enable customer success.
  • Understand and quantify how the Hypersonix platform drives business value for the client.
  • Close the feedback loop – take learnings from the client implementation back to Hypersonix R&D and other internal teams to enable continuous improvement, feature development and at scale implementations.

Requirements

  • 5+ years of professional experience working in similar client-facing roles.
  • Excellent leadership, inter-personal communication, and presentation skills
  • Demonstrated ability to lead teams spanning both business and technical domains, with multi-dimensional problem solving and out-of-box thinking.
  • Ability to tailor communications as needed at the level of both senior client executives, and their business, analytics, engineering, IT and PMO teams
  • Experience working with resources around the globe (on-shore / off-shore)
  • Working knowledge of data structures and sources in retail, CPG, hospitality, and other relevant sectors.
  • Self-starter with a desire to work in a super-charged start-up environment, and with a diverse set of geographically spread clients and internal teams
  • Bachelor’s degree, or similar relevant experience

We are hiring Customer Success Managers across both the US and Canada.

Apply Now

Roles & Responsibilities

  • Manage systems on AWS infrastructure including application servers, database servers
  • Proficiency with EC2, Redshift, RDS, Elasticsearch, MongoDB and other AWS services.
  • Proficiency with managing a distributed service architecture with multiple microservices – including maintaining dev, QA, staging and production environments, managing zero-downtime releases, ensuring failure rollbacks with zero-downtime and scaling on-demand
  • Containerization of workloads and rapid deployment
  • Driving cost optimization while balancing performance
  • Manage high availability of existing systems and proactively address system maintenance issues
  • Manage AWS infrastructure configurations along with Application Load Balancers, HTTPS configurations, and network configurations (VPCs)
  • Work with the software engineering team to automate code deployment
  • Build and maintain tools for deployment, monitoring and operations. And troubleshoot and resolve issues in our dev, test and production environments.
  • Familiarity with managing Spark based ETL pipelines a plus
  • Experience in managing a team of DevOps Engineers

Requirements

  • Bachelor’s or Master’s degree in a quantitative field
  • Cloud computing experience, Amazon Web Services (AWS). Bonus if you’ve worked on Azure, GCP and on cost optimization.
  • Prior experience in working on a distributed microservices architecture and containerization.
  • Strong background in Linux/Windows administration and scripting
  • Experience with CI/CD pipelines, Git, deployment configuration and monitoring tools
  • Working understanding of various components for Web Architecture
  • A working understanding of code and script (Javascript, Angular, Python)
    Excellent communication skills, problem-solving and troubleshooting. Skills:- DevOps, Amazon Web Services (AWS), Amazon EC2, Amazon Redshift, Elastic Search, MongoDB and Google Cloud Platform (GCP)
Apply Now

Roles and Responsibilities

  • Responsible for design, architecture, and delivery of a feature or component/product with the highest quality
  • Driving innovations in the platform constantly & remaining ahead of the curve
  • Collaborates effectively with cross-functional teams to deliver end-to-end products & features
  • Demonstrates ability to multi-task and re-prioritize responsibilities based on changing requirements
  • Provide functional, design, and code reviews in related areas of expertise with-in the team and cross-team
  • Analyze and extract relevant information from large amounts of data to help automate and optimize key processes
  • Design, develop, evaluate and deploy innovative and highly scalable models for predictive learning
  • Research and implement novel machine learning and statistical approaches
  • Work closely with software engineering teams to drive real-time model implementations and new feature creations
  • Work closely with business owners and operations staff to optimize various business operations
  • Establish scalable, efficient, automated processes for large-scale data analyses, model development, model validation, and model implementation
  • Mentor/coach engineers to facilitate their development and provide technical leadership to them
  • Rises the above detail to see broader issues and implications for the whole product/team

Requirements

  • A BS/MS/Ph.D. in Computer Science or Machine learning or Operational research or Statistics or in a highly quantitative field
  • 8+ years of hands-on experience in applied Machine Learning, Big data and products
  • An ideal candidate should have a Strong grasp of depth and breadth of knowledge in machine learning, data mining and data analytics concept as well as executions
  • Strong Problem-solving ability
  • Strong knowledge of scientific programming in scripting languages like Python
  • Experience in designing and implementing information retrieval, web mining and neural network, and other classification algorithms
  • Big thinker that can take broad visions and concepts and develop structured plans, actions and measurable metrics and then execute those plans
  • Expertise in using Python as well as with Spark ML, scikit-learn, Tensorflow or similar machine/Deep learning open-source software libraries
  • Superior organization, communication, interpersonal and leadership skills
  • Must be a proven performer and team player that enjoy challenging assignments in a high-energy, fast-growing, and start-up workplace
  • Must be a self-starter who can work well with minimal guidance and in a fluid environment
  • Must be excited by challenges surrounding the development of massively scalable & distributed system
  • Agility and ability to adapt quickly to changing requirements and scope and priorities

Good-to-have skills

  • Experience in online Commerce (Retail/CPG/Restaurants/Hospitality) domain
  • Experience in building products that are powered by data & insights
  • Experience in Machine learning deployment and hands-on knowledge of Kubeflow/ML-flow
  • Experience in working on massively large-scale data
  • Experience in data structures & algorithms skills
Apply Now

As the Marketing Director at Hypersonix, you will be leveraging your experience and expertise to give direction to our marketing initiatives, and drive growth for key marketing metrics with the team.

Roles And Responsibilities

  • Lead our marketing team & build a culture obsessed with excellence
  • Own the growth of 360-degree marketing metrics including Social Media, SEO/SEM and Content.
  • Build customer case studies and success stories to drive demand and grow the sales pipeline
  • Drive the top line for the company, with the demand generation activities to ensure a solid sales funnel
  • Drive SEO – SEM activities, and optimize the spend for customer acquisition
  • Lead the PR activities and be a thought leader and industry influencer
  • Develop a consistent messaging and positioning across channels to help drive marketing KPIs, and drive revenue pipeline creation
  • Conceptualize, devise and implement a lead / demand generation framework

Requirements

The ideal candidate must have:

  • 15+ years of marketing experience, in fast-paced, B2B SaaS-based product companies (agency background is a plus)
  • A deep understanding of AI-Analytics and Consumer Commerce Space
  • Driven marketing initiatives in the US geography
  • Team management experience
  • A good understanding of product marketing, performance marketing and organic marketing
  • Successful track record of performance marketing programs which has lead to increased revenue generation / customer acquisition cost optimization
Apply Now

As a Data Scientist with Hypersonix, you will play a key role in translating data into insights for our clients. You will design, develop and implement processes and framework into our AI Platform, that will help our clients make sense of the data they generate, and consume the insights to make informed decisions.

Roles and Responsibilities:

The ideal candidate will:

  • Have the ability to handle structured /unstructured data and have prior experience in loading, validating and cleaning various types of data-
  • Have a very good understanding of data structures and algorithms
  • Have excellent coding skills in Python
  • Have a thorough understanding of one or more of the following: Machine Learning algorithms, Deep learning algorithms and Information Retrieval techniques
  • Have a passion for understanding business problems and trying to address them by leveraging data – characterized by high-volume, high dimensionality from multiple sources
  • Be accountable for measuring and optimizing the quality of algorithms
  • Have a good background in Math and Statistics
  • Have ability to identify opportunities where data science techniques can be applied to solve business problems
  • Take ownership of the end to end system from Problem statement to Product/Solution Delivery

Eligibility Criteria:

  • BE/B. Tech/MS degree in Computer Science or related quantitative field
  • 3+ years or relevant experience in a team-building world-class applications in the areas of Predictive Analytics and Data Science

Preferred Skills:

  • Experience working with large data would be an added advantage
  • Experience with deep learning frameworks like Theano, Torch and TensorFlow is preferred.
Apply Now

As a Data Scientist at Hypersonix, you will play a key role in translating data into insights for our clients. You will design, develop and implement processes and frameworks into our AI Platform, that will help our clients make sense of the data they generate and consume the insights to make informed decisions.

Roles and Responsibilities:

  • Solve business problems & develop a business solution
  • Use problem-solving methodologies to propose creative solutions to solve a business problem
  • Recommend design and develop state-of-the-art data-driven analysis using statistical & advanced analytics methodologies to solve business problems
  • Develop models & recommend insights
  • Form a hypothesis and run experiments to gain empirical insights and validate the hypothesis
  • Identify and eliminate possible obstacles and identify an alternative creative solution

Requirements:

  • Experience in design and review of new solution concepts and leading the delivery of high-impact analytics solutions and programs for global clients.
  • Should be able to apply domain knowledge to functional areas like inventory management, business growth strategy, revenue management, marketing effectiveness
  • Have business acumen to manage revenues profitably and meet financial goals consistently
  • Able to quantify business value for clients and create win-win commercial propositions
  • Good thought leadership & ability to structure & solve business problems, innovating, where required
  • Must have the ability to adapt to changing business priorities in a fast-paced business environment

Technical Expertise:

  • Should have the ability to handle structured /unstructured data and have prior experience in loading, validating, and cleaning various types of data
  • Should have a very good understanding of data structures and algorithms
  • Should have coding skills in Python- Experience leading and working independently on end-to-end projects in a fast-paced environment is strongly preferred
  • Advanced knowledge of SQL/redshift with proficiency with Python/R
  • Sound knowledge of advanced analytics and machine learning techniques such as segmentation/clustering, recommendation engines, propensity models, and forecasting to drive growth throughout the customer lifecycle
  • Should be able to evaluate and bring in new advanced techniques to enhance the value-add for clients
Apply Now

We’re looking for a Data Evangelist who can work closely with customers to understand the data sources, acquire data and drive product success by delivering insights based on customer needs.

Roles and Responsibilities:

  • Lead and deliver complete application lifecycle design, development, deployment, and support for actionable BI and Advanced Analytics solutions
  • Design and develop data models and ETL process for structured and unstructured data that is distributed across multiple Cloud platforms
  • Develop and deliver solutions with data streaming capabilities for large volume of data
  • Design, code and maintain parts of the product and drive customer adoption
  • Build data acquisition strategy to onboard customer data with speed and accuracy
  • Working both independently and with team members to develop, refine, implement, and scale ETL processes
  • On-going support and maintenance of live-clients for their data and analytics needs
  • Defining the data automation architecture to drive self-service data load capabilities

Requirements:

  • Bachelors/Masters/Ph.D. in Computer Science, Information Systems, Data Science, Artificial Intelligence, Machine Learning or related disciplines
  • 10+ years of experience guiding the development and implementation of Data architecture in structured, unstructured, and semi-structured data environments
  • Highly proficient in Big Data, data architecture, data modeling, data warehousing, data wrangling, data integration, data testing and application performance tuning
  • Experience with data engineering tools and platforms such as Kafka, Spark, Databricks, Flink, Storm, Druid and Hadoop
  • Strong with hands-on programming and scripting for Big Data ecosystem (Python, Scala, Spark, etc)
  • Experience building batch and streaming ETL data pipelines using workflow management tools like Airflow, Luigi, NiFi, Talend etc.
  • Familiarity with cloud based platforms like AWS, Azure or GCP
  • Experience with cloud data warehouses like Redshift and Snowflake
  • Proficient in writing complex SQL queries
  • Excellent communication skills and prior experience of working closely with customers
  • Data savvy who loves to understand large data trends and obsessed with data analysis
  • Desire to learn about, explore, and invent new tools for solving real-world problems using data

Eligibility Criteria:

  • Cloud computing experience, Amazon Web Services (AWS)
  • Prior experience in Data Warehousing concepts, multi-dimensional data models
  • Full command of Analytics concepts including Dimension, KPI, Reports & Dashboards
  • Prior experience of managing client implementation of Analytics projects
  • Knowledge and prior experience of using machine learning tools
Apply Now

We are looking for a Public Relations (PR) Director in India to design and implement marketing strategies that cultivate our relationships with media, engage our target audience and boost our brand awareness. You will use your creative ideas to drive PR initiatives that’ll bring long-term success. Also, you’ll coordinate with internal teams (Marketing, HR, Tech) to maximize brand consistency in all advertising efforts.

Ultimately, you will promote and maintain a positive image of our company, while ensuring strong online and offline brand presence.

Roles and Responsibilities

  • Work with the leadership team to set goals
  • Maximize brand presence on various channels
  • Cultivate and maintain relationships with media and influential professionals
  • Arrange interviews and press releases to promote our company and its products/services
  • Ensure brand consistency in all advertising efforts
  • Organize PR events to increase awareness of our company
  • Track and influence media coverage
  • Report on PR campaigns’ results
  • Create and maintain PR calendar
  • Manage sensitive issues to maintain company’s good reputation
  • Document and measure the outcome of various PR campaigns and media drive

Requirements

  • At least 10-12 years of relevant experience in similar roles in other Indian or global technology companies including stints at media companies or and PR agencies
  • Solid experience coordinating successful PR campaigns
  • Excellent communication and presentation skills
  • Ability to foster long-term relationships with key professionals
  • Excellent writing, editing, and proofreading skills
  • Strong interpersonal skills including the ability to network with people quickly
  • Proven knowledge in effectively using new age media platforms in addition to traditional ones
  • Strong project management skills with exposure to digital communications tools and platforms
  • Ability to independently craft, devise and execute communication plans
Apply Now

We’re looking for a highly skilled Data Platform engineer to join our program and platform design team. Our ideal candidate will have expert knowledge of software development processes and solid experience in data platform and data driven applications

If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.

Objectives Of This Role

  • Design, and develop creative and innovative frameworks/components for data platforms, as we continue to experience dramatic growth in the usage and visibility of our products
  • work closely with data scientist and product owners to come up with better design/development approach for application and platform to scale and serve the needs.
  • Examine existing systems, identifying flaws and creating solutions to improve service uptime and time-to-resolve through monitoring and automated remediation
  • Plan and execute full software development life cycles (SDLC) for each assigned project, adhering to company standards and expectations

Roles and Responsibilities

  • Design and build tools/frameworks/scripts to automate development, testing deployment, management and monitoring of the company’s 24×7 services and products
  • Plan and scale distributed software and applications, applying synchronous and asynchronous design patterns, write code, and deliver with urgency and quality
  • Collaborate with global team, producing project work plans and analyzing the efficiency and feasibility of project operations, manage large volume of data and process them on Realtime and batch orientation as needed.
  • While leveraging global technology stack and making localized improvements Track, document, and maintain software system functionality- both internally and externally, leveraging opportunities to improve engineering productivity
  • Code review, Git operation, CI-CD, Mentor and assign task to junior team members

Requirements

  • Bachelor’s degree in software engineering or information technology
  • 5-7 years- experience engineering software and networking platforms
  • 5+ years professional experience with Python or Java or Scala.
  • Strong experience in API development and API integration.
  • proven knowledge on data migration, platform migration, CI-CD process, orchestration workflows like Airflow or Luigi or Azkaban etc.
  • Experience with data engineering tools and platforms such as Kafka, Spark, Databricks, Hadoop, No-SQl platform
  • Prior experience in Datawarehouse and OLAP design and deployment.
  • Proven ability to document design processes, including development, tests, analytics, and troubleshooting
  • Experience with rapid development cycles in a web-based/Multi Cloud environment
  • Strong scripting and test automation abilities

Good To Have Qualifications

  • Working knowledge of relational databases as well as ORM and SQL technologies
  • Proficiency with Multi OS environment, Docker and Kubernetes
  • Proven experience designing interactive applications and largescale platforms
  • Desire to continue to grow professional capabilities with ongoing training and educational opportunities
Apply Now

As Hypersonix’s Hubspot expert, you will work to create scalable processes that ensure best practices in lead generation and database management. You’ll also monitor, measure, and analyze the effectiveness of marketing campaigns. You- ll be a key part of our digital marketing practice and will work closely with our team to drive end-to-end automation-based lead gen programs.

Roles and Responsibilities

  • Set up and manage marketing automation through Hubspot
  • Manage lead generation, databases & email reporting
  • Work with content team to develop content to attract, acquire and nurture qualified and targeted audience to the business
  • Work closely with sales team on strategies for customer acquisition and retention
  • Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement
  • Stay abreast of and recommend email marketing best practices with coding, design, and testing of email campaigns Qualifications
  • Marketing Automation Specialist with experience in working with marketing automation and email marketing tools specifically Hubspot
  • The candidate should be Independent with strong functional expertise to manage and create a variety of email campaigns, including template designs, calls-to-action, split tests used in an email with assistance from content team to increase lead generation
  • Hands on experience in email campaign delivery, setup & analytics
  • Understanding of CRM platforms, especially Hubspot
  • Excellent analytical, organizational & troubleshooting skills
  • Excellent spoken and written English with persuasive communication skills
  • Solid understanding of performance marketing, conversion, and online customer acquisition

Requirements

  • Marketing Automation Specialist with experience in working with marketing automation and email marketing tools specifically Hubspot
  • The candidate should be Independent with strong functional expertise to manage and create a variety of email campaigns, including template designs, calls-to-action, split tests used in an email with assistance from content team to increase lead generation
  • Hands on experience in email campaign delivery, setup & analytics
  • Understanding of CRM platforms, especially Hubspot
  • Excellent analytical, organizational & troubleshooting skills
  • Excellent spoken and written English with persuasive communication skills
  • Solid understanding of performance marketing, conversion, and online customer acquisition
Apply Now

Roles and Responsibilities

  • Can work with PMs to translate requirements into engaging and efficient UIs and experiences
  • Create design deliverables, from hand drawn sketches to wireframes to hi-fidelity mockups to storyboards and prototypes
  • Create and optimize graphic illustrations for inclusion in our blog, website and other marketing materials & digital channels
  • Bring motion design to our digital properties with animation
  • Maintain cultural awareness of the design landscape with respect to current and future trends.
  • Work with the engineers to make sure what is pushed to users matches the designs
  • Must have good experience in Figma & Adobe Illustrator

Requirements

  • BA/BS degree in graphic design, design communication, human-computer interaction or related field, or equivalent combination of education and experience
  • 2+ years of experience in user experience design or industry experience (corporate, software, web or agency)
Apply Now

Hypersonix.ai is currently hiring a Product Support Champion to engage with our Customer on their issues & provide solutions while offering them a delightful Product support experience.

Roles and Responsibilities

  • Respond to customer queries in a timely and accurate way via Support tool and Emails
  • Analyze and report product malfunctions reported by the Customer (for example, by testing different scenarios or impersonating users) and pass it to QA
  • Liaising with colleagues or managers to find the best solutions to customer issues
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Maintain log of feature requests, bugs, issues, data validation errors for each Customer and share Weekly report/dashboard for these metrices with relevant stakeholders
  • Immediately escalating serious complaints or issues that you are not equipped to deal with
  • Tracks proposed resolutions and follows up with customers in a timely fashion
  • Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible
  • Obtaining and sharing relevant customer feedback with colleagues and other departments so that products and services can be improved
  • Familiarizing yourself with new products and services as they are introduced
  • Acts as a liaison between Customers and Customer Success team in order to enhance the overall customer experience
  • Prepares documents and reports for future reference
  • Develops and maintains vast knowledge of the products and services being offered
  • Conduct surveys regarding products, services and customer service experiences
  • Maintaining a polite, helpful, and professional response manner at all times

Requirements

  • At least 4 years of experience as a Product or Customer Support Specialist in B2B space
  • Familiarity with our IT industry & SaaS products
  • Experience using help desk software and remote support tools
  • The ability to respond appropriately under pressure
  • A positive attitude and the ability to build relationships with clients
  • The flexibility to work irregular hours, when required
  • Superb written communication skills
Apply Now

Roles and Responsibilities

  • Work as part of a highly passionate team to build React Native applications.
  • Architect, build and maintain excellent quality React Native applications with clean code.
  • Implement pixel perfect UI’s that match designs.
  • Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
  • Integrate with third-party API’s.
  • Write unit and integration tests.
  • Release applications to IOS and Google Play stores.
  • Work with native modules when required.
  • Be part of a community of React Native developers that share knowledge and help each other as problems arise.

Requirements

  • 1+ years of professional experience working with React Native/ReactJS.
  • Experience with the following technologies a plus, but not required(React.js, Swift, Angular)
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to general process.
  • An understanding of React Native best practices and a commitment to following them.
  • Ability to work through new and difficult Flutter or React Native issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of React Native applications.
  • A positive mindset and can-do attitude.
  • English Skills (ability to effectively communicate via written and spoken english)
Apply Now

Hypersonix AI Platform powers intelligent enterprises with actionable Intelligence across their application systems. Hypersonix democratizes Decisioning by empowering every decision maker to get real-time intelligence, insights and recommendations to take timely actions leading to business success.

We are seeking an individual to assist in our existing accounting and business operations and help us innovate to manage our business growth.

Roles and Responsibilities

  • Create and track vendor relationships including NDA’s, payment agreements, and tax information
  • Review vendor costs/vendor payables for agency payment
  • Develop monthly expense or business reporting and analysis
  • Manage monthly billing process
  • Work directly with leaders across the company to identify areas of impact, prioritize key initiatives, and execute.
  • Guide hX’s long-term financial strength by maintaining our financial model. Work directly with our Head of Finance and executive leadership to advise on growth, hiring, spending and strategic projects

Knowledge & Skills Requirements

  • 0-2+ years prior experience in a similar role
  • Outstanding problem solving and analysis skills – ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize recommendations into an action plan
  • Strong interpersonal skills and the ability to cultivate relationships with senior leadership
  • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
Apply Now

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